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Redmond, WA
Joined January 2013
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Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
1
Replying to @smoutTweets
Hi. Thanks for sharing this. We'll look into it. ^RR
14
Replying to @TaitherZ
Hi. Please close the game and launcher entirely and restart the game. This should fix the issue. ^RR
Replying to @benjaminbuergi
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Replying to @timarnold44
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Hi. If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^RR
Replying to @MossColony
To get in touch with Nintendo see: nintendo.com/consumer ^FS
Replying to @MicoroFX
Hi. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^RR
Replying to @Caramelxrx
Hi. If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^RR
Replying to @thearcdeneil
Hi. For technical help, please visit help.mojang.com/customer/por…. ^RR
1
Replying to @Gamehelper12
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Replying to @Marek40627044
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Replying to @tampaxcx
Hi. Please try connecting using a different network or device to see if you have the same issue, ^RR
2
Replying to @uliseeze
You'll have to reach to Nintendo in order to receive assistance. Mojang can only help you with the Java Edition of the game. ^RR
Replying to @Asheno__
What error message do you get? For help with account issues, please visit help.mojang.com/customer/en/… ^RR
Replying to @truth_sea
It may be corrected in future editions if you submit it as a bug, however. ^RR
1
Replying to @UrJemmy
I suggest you contact your app store for further assistance on this matter. I'm afraid we do not process these purchases. ^RR
1
You should select your game version. ^RR
2
Replying to @Aysuhh
The case is currently being taken care of but we're unable to say when you will receive a reply. ^RR
1
2
Replying to @Mattia03245428
Hi. If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^RR