Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Info for Minecraft Earth can be found at minecraft.net/earth/faq for account support go to support.xbox.com/contact-us ^FS
For help with purchasing issues, please visit help.mojang.com/customer/por… ^FS
Yes. You should be able to do so. Please visit help.mojang.com/customer/en/… for more info. ^RR
I'm afraid we're unable to assist with tech issues.If you think you've found a bug, please visit help.mojang.com/customer/por… ^RR
I'm sorry to hear that but we do not handle Apple's in-app purchases so we're unable to confirm, assist or refund these. ^RR
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^FS
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Hi. If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^RR
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^RR
For info on how to locate your transaction ID, or recover it if you no longer have it, please see help.mojang.com/customer/por… ^FS
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For info on how to locate your transaction ID, or recover it if you no longer have it, please see help.mojang.com/customer/por… ^FS
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
I suggest you choose one of the alternative ways of buying the game if it is still not available ^FS
@JamesScurrahh Sorry. We are currently working on shortening the waiting time. Thank you for your patience ^FS