Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
  • Following 100
  • Followers 478,592
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Replying to @Xancast
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
2
Replying to @BlueProducer
Once we have answered to the email once the waiting time will go down drastically before you get the next reply. :) ^FS
1
Replying to @donetalkin1 @Itsmenoah6
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
1
Replying to @Inka_Odia
You might be able to get Java Edition running on it. You will have to purchase it still in order to play ^FS
1
Replying to @ElectricExpert1
If the link above doesnt help, you have to buy the game locally at a store near you ^FS
2
Replying to @steamgenga
Try emailing us again and give me the case number, then I will investigate ^FS
1
Replying to @turnupthebacon
You need to download the world before resetting it in order to save the information on it ^FS
Replying to @xrmd10
Sorry about that, we are currently working on shortening the responsetime ^FS
@Bedirhan__001 Great to hear :D ^FS
Replying to @trejkaz
It might be that it is not available in your country right now. They should restock soon ^FS
1
Replying to @BlueProducer
One of my colleagues is currently working on your case. You should receive word shortly. :) ^FS
1
Replying to @ronbobius
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^FS
1
Replying to @foolinjection
Sorry about that Andy, we are currently working on shortening the response time ^FS
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
Replying to @Weetrood
Sorry about that. We are currently working on shortening the waiting time ^FS
Replying to @Impervi13254059
Sorry about that. We are working on shortening the answering times. ^FS
Replying to @zwgagne
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
2
Replying to @One_Bad_Mo_Fo
That is alright :) ^FS
@Bedirhan__001 We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
Replying to @Danhudson2
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
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