Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Unfortunately, we do not provide technical support for the console editions. Playstation should be able to assist you. ^CE
For questions about Microsoft accounts, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^CE
We cannot provide further information than that all episodes needed to be downloaded before the 25th. ^CE
Microsoft accounts on Nintendo Switch are supported by Xbox. Please contact them for further assistance with this issue. ^CE
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Minecraft: Java Edition doesn't support cross platform with Xbox consoles, you'd need to purchase Minecraft for Windows 10. ^AT
Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. ^AT
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We have a bug report for this issue. Please see bugs.mojang.com/browse/MCPE-… ^FS
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If you are having issues accessing your account, please visit help.mojang.com/customer/por… ^AT
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^AT
If you don't receive system emails from us, please see help.mojang.com/customer/en/… ^AT
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Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. ^AT
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^FS
Please try using a different web browser, alternatively a different device as it may resolve the issue. ^AT
You may want to learn more about the Minecraft Partner Program at developer.microsoft.com/en-u… ^AT
For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^AT
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For technical and in-game help, please visit help.mojang.com/customer/por…. ^AT
If you'd like to issue a refund for your purchase, please contact us at help.mojang.com/customer/por… ^AT
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