Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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@KnotAGoodGirl The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^FS
Hi. Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^RR
I'm afraid cross-play between those platforms is currently not available. For info on game updates: help.mojang.com/customer/por… ^RR
Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. Please attach your Gamertag. ^FS
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
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For help with purchasing issues, please visit help.mojang.com/customer/por… ^FS
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^FS
1
For technical help, please visit help.mojang.com/customer/por…. ^FS
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Hi. Please try reinstalling the game. Be sure to follow our guide and back up your worlds first: help.mojang.com/customer/en/… ^RR
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Please don't share this info publically. Send us an email at help.mojang.com/customer/por… and we will assist. ^FS
1
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^FS
1
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^FS
For help with purchasing issues, please visit help.mojang.com/customer/por… ^FS
1
For technical help, please visit help.mojang.com/customer/por…. ^FS