Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @marcelocilla
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Replying to @Salathiel9898
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^DS
Replying to @skwinabab
Hi. There's no account support for Caller's Bane. I'm afraid you will have to create a new account. ^DS
1
Replying to @warr10rz
Yes, that should be alright. You can also upload the world to a Realm minecraft.net/realms/ ^DS
Replying to @warr10rz
Yes exactly. The problem will be fixed with a future update of the Minecraft-app (no estimation when unfortunately). ^DS
Replying to @Monkiedude22
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^DS
1
Replying to @warr10rz
Sorry to hear about your problems. Information about this issue can be found at: bugs.mojang.com/browse/MCPE-… ^DS
Which one was the purchase made in error? Java Edition? In that case, we can help you with a refund help.mojang.com/customer/por…. ^DS
1
Replying to @theglasskat
Can you please DM (direct message) the case number? Please don't send it in a public tweet. Thanks. ^DS
1
Replying to @ohmylorxbabsha
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^DS
Replying to @Inactive_dni
Hi. For technical and in-game help, please visit help.mojang.com/customer/por…. ^DS
1
Replying to @TSwanyIRL
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Hi. For technical or in-game help, please visit help.mojang.com/customer/por…. ^DS
Sorry to hear about your problem. For technical help, please visit help.mojang.com/customer/por…. ^DS
Replying to @queendaisy41
You can send us an email even if you don't have the transaction ID. We can't help with specific accounts through twitter. ^DS
Replying to @AliceBebbie
Hi. Information about refunds can be found at: help.mojang.com/customer/por… ^DS
Replying to @MartinSaenzMor1
Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^DS
Replying to @kevin08994734
Hi. Is there an issue we can help you with? ^DS
@yNagisa2 Please contact us at help.mojang.com/customer/por… and we'll help you out. ^DS