Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @Florensrt
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
Replying to @spinsy6
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
Hi. For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^RR
Can you please try to log out from the Xbox live account and then log back in again? ^DS
Replying to @orion_offi @XoliN11
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Replying to @Jxstone_
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
1
Replying to @SnowShock35
Yes, I would think so. We have no access to their account system. ^DS
Sorry to hear that you're still having problems. Which device are you using? Are you logged into an Xbox live account? ^DS
Replying to @dqwik51
If you'd like to submit a suggestion or feedback, please visit help.mojang.com/customer/por… ^DS
Replying to @dqwik51
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Replying to @dqwik51
This help center is mainly for accounts and billing. For technical help, please visit help.mojang.com/customer/por…. ^DS
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Replying to @Jxstone_
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
1
Replying to @Recen_
Please contact us at help.mojang.com/customer/por…. We can't help with specific accounts through twitter. ^DS
Can you please try from a different connection? Like a different wifi or a mobile hotspot? ^DS
Replying to @ZiplashSivery
For help with Minecraft Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^DS
1
Can you please try to download it from a different internet connection? Like a different mobile hotspot or wifi? ^DS
Replying to @Ipaaev
Hi. Yes, we're aware of the issue but these phishing email keep re-appearing from new email addresses every now and then. ^DS
1
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Replying to @Rockster_dev
Sorry to hear about your problems. For technical help, please visit help.mojang.com/customer/por…. ^DS