Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Sorry to hear this. If you think you've found a bug, visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
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We are currently dealing with a large backlog, but will work as fast as we can. We apologize for the delay! ^JH
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We do not have online chat support, however, you can contact us at help.mojang.com/customer/por…, so that we can look the issue. ^JH
If you have successfully reset the password, then I would wait at least 24 hours without attempting to login. ^JH
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Sorry to hear this. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
If you still need help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
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Sorry to hear that. If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^JH
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I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
If you are redeeming a prepaid PIN it should redeem straight away. Ensure you are entering in the PIN in all upper case. ^JH
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience! ^JH
Sorry to hear this. For help and information about the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^JH
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Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Unfortunately it sounds like your VPN is unable to access our services. You will need to turn it off or try another service. ^JH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
@funaww Thanks for advising us. We will look into it further. ^JH
Sorry to hear this. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH