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Redmond, WA
Joined January 2013
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In this case you should contact Xbox Support to see if they are willing to refund your purchase. ^JH
Sorry to hear this. If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^JH
Unfortunately, I do not have any answers in regards to this. For any news continue to follow minecraft.net ^JH
Replying to @Marcus97122
I am not sure I understand the question, but the Pocket Edition was on Android device, yes. ^JH
Replying to @ghostly_gal_
Can you please clarify the issue so that we can assist? What edition/device are you both playing on? ^JH
@Chbinski I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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Thanks for contacting us with your question. All available info on game updates can be found at help.mojang.com/customer/por… ^JH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @Kennel_Dogwood
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
Replying to @Kennel_Dogwood
Sorry to hear this. You may want to try one of our alternative download options by visiting minecraft.net/en-us/download… ^JH
Replying to @ruspoker
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
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Hopefully we can help. Are you able to clarify your issue further? ^JH
Replying to @casper43150657
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Replying to @PsychoCerax
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Replying to @ItsJustAjit
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Replying to @c0nceive
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @Lucidius134
I would wait until a support agent replies to you and then you can send the additional transaction ID's if required. ^JH
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Replying to @Lucidius134
I'm not sure I understand your issue. However, how can we help you? ^JH
Replying to @MajorRidohr
If you still need help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
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