nitter
Mojang Support
@MojangSupport
Problems with Minecraft ? Visit us at
help.minecraft.net
Redmond, WA
help.minecraft.net
Joined January 2013
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Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@battygf
@liiiiiiiiiiaa
In this case you should contact Xbox Support to see if they are willing to refund your purchase. ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@cj_in_aus
@chris_nicol
Sorry to hear this. If you can only play Minecraft demo, please visit
help.mojang.com/customer/por…
for help. ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Unfortunately, I do not have any answers in regards to this. For any news continue to follow
minecraft.net
^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@Marcus97122
I am not sure I understand the question, but the Pocket Edition was on Android device, yes. ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@ghostly_gal_
Can you please clarify the issue so that we can assist? What edition/device are you both playing on? ^JH
Mojang Support
@MojangSupport
9 Oct 2018
@Chbinski
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^JH
1
Mojang Support
@MojangSupport
9 Oct 2018
Thanks for contacting us with your question. All available info on game updates can be found at
help.mojang.com/customer/por…
^JH
1
Mojang Support
@MojangSupport
9 Oct 2018
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@Kennel_Dogwood
If you'd like to submit a suggestion, please visit
help.mojang.com/customer/por…
^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@Kennel_Dogwood
Sorry to hear this. You may want to try one of our alternative download options by visiting
minecraft.net/en-us/download…
^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@ruspoker
If you'd like to submit a suggestion, please visit
help.mojang.com/customer/por…
^JH
1
Mojang Support
@MojangSupport
9 Oct 2018
Hopefully we can help. Are you able to clarify your issue further? ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@casper43150657
We try to reply as soon as possible. For more info, please see
help.mojang.com/customer/en/…
. Thanks for your patience. ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@PsychoCerax
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@ItsJustAjit
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^JH
1
Mojang Support
@MojangSupport
9 Oct 2018
We try to reply as soon as possible. For more info, please see
help.mojang.com/customer/en/…
. Thanks for your patience. ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@c0nceive
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@Lucidius134
I would wait until a support agent replies to you and then you can send the additional transaction ID's if required. ^JH
1
1
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@Lucidius134
I'm not sure I understand your issue. However, how can we help you? ^JH
Mojang Support
@MojangSupport
9 Oct 2018
Replying to
@MajorRidohr
If you still need help, please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^JH
1
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