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Redmond, WA
Joined January 2013
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Replying to @MajorRidohr
Sorry to hear this. Please try logging out and back into the game launcher to re-authenticate with our servers. ^JH
Replying to @labibali123
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
Replying to @sunRay625
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
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Replying to @sunRay625
Yes, if you have purchased on one platform and would like to play on another, you would need to purchase it separately. ^JH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @outlaw52000
For questions and refund requests with Minecraft on Xbox, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
@KagashiArugsai Hi! Howe can we help you? ^JH
Replying to @foodie_fringus
Sorry to hear this. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @uBragaBR_
Unfortunately, we cannot DM you are you are not following our Twitter account. Howe can we assist you? ^JH
1
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Replying to @AtsushiVRC
Sorry to hear this. If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers
Replying to @arnold_reali
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
1
Replying to @chadlymasterson
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Replying to @AvPatrickP
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
@TopherFusshy Looking further to the case I believe it is caused by the VPN you are using. Please try turning this off and try again. ^JH
@TopherFusshy Looks like my colleague answered you stating it was related to a temporary issue (help.mojang.com/customer/por…).^JH
Unfortunately, it does look as if there may have been a technical issue and it didn't go through successfully. ^JH
1
Replying to @crumpetssTT
Thanks for providing that. I have now emailed you directly. ^JH
Replying to @crumpetssTT
Once you have sent in a support ticket, please let me know your case number and I will pick it up directly. ^JH
1