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Redmond, WA
Joined January 2013
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@Blacky71761969 Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
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Replying to @NgHuThng5
For help with purchasing issues, please visit help.mojang.com/customer/por… ^DS
Replying to @ElizabethTybush
If they are not able to assist you then contact us at help.mojang.com/customer/por…, so we can look into your case further. ^JH
Replying to @ElizabethTybush
For questions and help with Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
Replying to @ElizabethTybush
In that case, I would first contact Xbox Support to see if they can assist with the issue. ^JH
Replying to @funaww
Thanks for advising us of this. ^JH
Replying to @FernandoNeto824
You should still contact us by sending in a support ticket and provide as much information as you are able to. ^JH
Replying to @atoldiago
If you still need help or are concerned, contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
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Replying to @atoldiago
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
1
Replying to @notjunrey
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
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Replying to @OlafMaria
You should still contact us and provide as much information as you are able to. ^JH
@Jewelangelicgod I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^JH
Replying to @Kathy32342995
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Replying to @iamnohipsta
Sorry to hear that. For help with purchasing issues, please visit help.mojang.com/customer/por… ^JH
Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^JH
Replying to @luvstorm777
If you still need help, could I ask what device/platform you are playing on? ^JH
Replying to @luvstorm777
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
If you need further help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH