Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
  • Following 100
  • Followers 478,594
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Replying to @RealMisterAli
Hi. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^DS
Replying to @Chokolatyneu
Hi. For information and help with skins, please see our help article at help.mojang.com/customer/por… ^DS
Replying to @DeathlyMist
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^DS
Replying to @DeathlyMist
The beta is a non-finished version and some features are not supported. See feedback.minecraft.net/hc/en… for more info. ^DS
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Replying to @Thund3rGun
All available info on game updates can be found at help.mojang.com/customer/por… & minecraft.gamepedia.com/Plan… ^DS
Replying to @Bpiglett
Ok! Please email us at help.mojang.com/customer/por… if you need help with your Realm. ^DS
You can contact us even if you don't have the transaction ID. ^DS
Replying to @EinfachHarald
Hi.The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^DS
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Hi. Please try re-installing the game: help.mojang.com/customer/por… ^DS
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Replying to @Bpiglett
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
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Replying to @Xxrayan5
Hi. Please contact Xbox support to get a refund at support.xbox.com. Then you can repurchase at minecraft.net/store ^DS
Replying to @revtorap
Hi. Sorry to hear about this. This has been reported as a bug in our bug tracker: bugs.mojang.com/browse/MCPE-… ^DS
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
Replying to @CarlUk83
Hi. Unfortunately, that's not possible. They are separate purchases. See help.mojang.com/customer/por… for more info. ^DS
Replying to @OrangestDevil
Hi. We don't provide support through telephone. Only through twitter and email help.mojang.com/customer/por…. ^DS
Hi. For technical help, please visit help.mojang.com/customer/por…. ^DS
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Replying to @DeathlyMist
@paulbingham5 Hi. You won't be able to use purchased content, like skin packs, when you're running the Beta. ^DS
Replying to @DeathlyMist
Hi. You won't be able to access purchased content such as skin packs when you're running the Beta. ^DS
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Replying to @MattZingaYT
Sorry to hear about your problem. For technical help, please visit help.mojang.com/customer/por…. ^DS
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