Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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You can contact us even if you don't have the transaction ID. Please contact us at help.mojang.com/customer/por…. ^DS
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^PS
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
Please note that PC Java (Mac) users can not play online with other platforms, only the Windows 10 version can ^AH
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If you have any information that is not provided in the bug please report is so the developers can see ^AH
I'm sorry to hear that, this is a reported bug issue bugs.mojang.com/browse/MCPE-…
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Please make sure that you are not using any VPN, mods or that your firewall/antivirus is blocking Minecraft. ^AH
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Yes, please see the last topic in this article help.mojang.com/customer/por… for more details ^AH
We know and we are currently dealing with a larger backlog, we are working as fast as we can. Thank you for your patience ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^AH
Please use the link.The console editions of the game generally follow the development of the PC edition of Minecraft ^AH
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We always reply, even if the infomration provided is not enough, then we request further information ^AH
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You receive an automatic response with a case number, if you did not get this then we have not received your email ^AH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH