Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @EliisaZz
Hi. The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^RR
Replying to @ChuletaLoca1997
Hi. Please try reinstalling the game. Follow our guide at help.mojang.com/customer/por… and remember to backup your worlds. ^RR
1
Replying to @BMansais
Hi. Sorry to hear that. For information about the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^RR
Replying to @Lazi_Prodigy
Hi. Is it a Java Edition Realm or a Bedrock Realm? ^DS
Replying to @rocky_FDR
I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^DS
Replying to @Davdav236
Hi. I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^RR
Replying to @TypingTyler
Sorry to hear about your problem. Please visit this link for help: help.mojang.com/customer/en/… ^DS
Replying to @Mythication
Hi. Help with usernames can be found at: help.mojang.com/customer/por… ^DS
Replying to @Ichisu
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
1
Replying to @kenzie_wayne
Hi. Is it a Java Edition Realm or Bedrock Realm? ^DS
1
Replying to @LILPOOPY438
Hi. I'm afraid the offer only works one way as the Java Edition needs to be purchased separately. ^RR
Sorry to hear about your problem. For technical help, please visit help.mojang.com/customer/por…. ^DS
Please try uninstalling and re-installing the game: help.mojang.com/customer/por… ^DS
Replying to @OllieAte
Hi. See this link for help: help.mojang.com/customer/por…. You can copy the files from that folder. ^DS
Replying to @D_Unexpected198
Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^RR
1
Replying to @xMaSSaCre_
Sorry to hear about your problem. For help with purchasing issues, please visit help.mojang.com/customer/por… ^DS
Replying to @leighton742
Hi. I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^RR
Hi. For help with purchasing issues, please visit help.mojang.com/customer/por… ^RR
Replying to @IsaacYoon3
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
Hi. If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS