Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Try using this troubleshooting (this is for Realms, but most of it should apply): help.mojang.com/customer/por… ^PS
Is it possible that you're using a beta version? If so, please leave the beta and restart the game. ^PS
Replying to @bakers_dozen96
I'm sorry to hear that. On what platform? ^PS
1
Replying to @RuchioGun
For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^PS
1
Replying to @PurrfectPlayer
If you need help to reset your security questions, please contact us at help.mojang.com/customer/por… ^PS
1
Replying to @Arioch53
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^PS
Replying to @OneDrunkPengui1
I'm sorry to hear that. Please provide us with your game version number and what error message you're seeing. ^PS
Replying to @TheMichwich
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^PS
Replying to @wa_iwai123
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^PS
Replying to @AliMuha58406266
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^PS
Replying to @TheJordanBlunt
Is it possible that you're using a beta version of the game? If so, make sure to leave the beta and restart. ^PS
1
Replying to @_lousimms_
Unfortunately, you cannot get Minecraft for Xbox One if you own it on PC. ^PS
Replying to @Source_Gamer
Sorry to hear that. The error indicates that the connection is being blocked by your device. Is anyone able to connect? ^PS
1
I am not able to provide further information about game updates for any edition. ^CE
Replying to @jakijellz
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Replying to @jakijellz
Sorry to hear about your problem. For technical help, please visit help.mojang.com/customer/por…. ^DS
Hi. Help with Realms connection issues can be found at: help.mojang.com/customer/por… ^DS
Replying to @TaraMorgs1612
The problem you've described sounds like a temporary issue. Please try again later. ^DS
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS