Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi, For information about the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^CB
Hi, For questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^CB
Are you receiving any error messages when it crashes? Can you download and open the Game world in single player mode? ^AH
Are you able to reset the password of your account? Can you log into the websites from another network?^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
For mod questions, please visit help.mojang.com/customer/por… or contact the mod's developer. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
For mod questions, please visit help.mojang.com/customer/por… or contact the mod's developer. ^AH
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For technical help, please visit help.mojang.com/customer/por…. ^AH
I'm sorry to hear that, if you download the latest back up, are you able to play it in singleplayer mode? ^AH
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I'm sorry to hear that.Are you receiving any error messages?What consoles are you using? Can you log into the Microsoft account?^AH
For technical help, please visit help.mojang.com/customer/por…. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
I'm sorry to hear that, please try redeeming the code through the Microsoft app store as well support.microsoft.com/en-us/… ^AH
I'm sorry to hear that, does this occur when you try to enter a world? A realm? While opening the game? ^AH
The age may differ depending on the experience. This is an account and billing support, do you need assistance with an account?^AH