Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For help with purchasing issues, please visit help.mojang.com/customer/por… ^AH
For technical help, please visit help.mojang.com/customer/por…. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
This issue may be caused by an outdated or incompatible version of Java. Please reinstall Java java.com/download ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
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For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^AH
Does this happen when you connect to Realms and/or servers? What console? Are you using a Microsoft account? ^AH
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I'm sorry to hear that, which Edition? Is there any error messages? Can you download and use the world in singleplayer mode?^AH
Make sure that you're logged into the AppStore account used for the purchase and that you are not using the Beta^AH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
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