Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm not sure I understand , this is descirptions of account settings, did they purchase the accounts on this website?^AH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
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Make sure that your launcher is not set on a specific version in order to download the latest version ^AH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
For technical help, please visit help.mojang.com/customer/por…. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH