nitter
Mojang Support
@MojangSupport
Problems with Minecraft ? Visit us at
help.minecraft.net
Redmond, WA
help.minecraft.net
Joined January 2013
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Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@celticcocktail
If possible, could you see if you are able to join other Realms and servers? Or try connecting from another network? ^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@goodguygopes
I'm sorry to hear that, does this appear if you try other account changes? Could you provide screenshots of the process? ^AH
1
4
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@muhhy_hyynw
Sorry to hear that, we are currently working through a very large back log of emails, we are sorry that it is taking long. ^CB
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@BlockchainINK
It seems fine when I try to recreate it. Which button in the article are you regerring to? Could you provide an image?^AH
Mojang Support
@MojangSupport
14 Aug 2018
Then we cannot assist you as you have kept using Optifine despite the warnings ^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@PoliticalNitWit
You can request a refund by contacting the Xbox support if an Xbox/Microsoft account was used or the app store support^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@tomasminustheh
We try to reply as soon as possible. For more info, please see
help.mojang.com/customer/en/…
. Thanks for your patience. ^AH
1
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@Ram13942935
Does this happen on both consoles? Are you using the same network for both devices where this issue occurs? ^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@r0tide
You have to wait 30 days before you can change the username again ^AH
1
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@KaitoKurobaTV
But not the original owner. It is against our terms and policies to share, give or resell an account
help.mojang.com/customer/en/…
^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@nattbarn
We can sadly not assist with Xbox/Microsoft account login issues. Please try resetting the password for the account ^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@IEatCake
We try to reply as soon as possible. For more info, please see
help.mojang.com/customer/en/…
. Thanks for your patience. ^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@IdkDoomcito
The issue does not appear to be one that is solved after 24 hours which is why you need to contact our email support ^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@Big_Dipper2004
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
1
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@lamentoherirte
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
14 Aug 2018
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@Swizzlerz
Great, glad to hear it! ^JH
1
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@prica_luis
We try to reply as soon as possible. For more info, please see
help.mojang.com/customer/en/…
. Thanks for your patience. ^CB
2
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@LilAhkyo
Hi, Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^CB
Mojang Support
@MojangSupport
14 Aug 2018
Replying to
@Beebly1
Hi, Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^CB
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