Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @fredbirdTen
Please make sure that you are not using any VPN, mods or that your firewall/antivirus is blocking Minecraft. ^AH
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Replying to @chqv_
Please make sure that all infomration is provided manually and not on autofill, you can also try using another broswer^AH
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Please note that the response time may increase during weekends, due to it being a weekend ^AH
Replying to @ShaneKealley
For information and help the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^AH
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Replying to @DangreWizard
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Replying to @haoberries
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
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Replying to @verwirrrtt
Please make sure that you are not using any VPN, mods or that your firewall/antivirus is blocking Minecraft. ^AH
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If you have purchased an edition of Minecraft and would like to play on another, you would need to purchase it separately ^AH
Replying to @OKDProductions
For help with purchasing issues, please visit help.mojang.com/customer/por… ^AH
Replying to @Jonobond
I'm sorry to hear that, what console/Edition are you using? ^AH
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Replying to @Jonobond
For mod questions, please visit help.mojang.com/customer/por… or contact the mod's developer. ^AH
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Replying to @NorgePlayz
All available info on game updates can be found at help.mojang.com/customer/por… ^AH
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I'm sorry but Mojang accounts are only for the Pc Java Edition, it cannot be used on an Xbox ^AH
Replying to @jhjuju2994
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
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Replying to @NorgePlayz
I'm sorry to hear that, what version are they using on their PC? ^AH
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Replying to @danielperez1129
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
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This issue may be caused by an outdated or incompatible version of Java. Please reinstall Java java.com/download ^AH
Replying to @BlockchainINK
The page seems fine, is there any issues with its content? ^AH
Replying to @BlockchainINK
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
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