Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
Please contact the content creators or report it as a bug at help.mojang.com/customer/por… so that the developers can see ^AH
Please make sure that you are logged into the correct Microsoft account, try re-logging to refresh it ^AH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Please make sure that you are not using any VPN, mods or that your firewall/antivirus is blocking Minecraft. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
We currently do not change usernames of accounts to unlock them for others, please choose another username ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further and assist with a refund. ^AH
If the purchase was done through your Nintendo account, please contact them for assistance with the purchase refund^AH
Sadly not from here, if you used a Microsoft account for the purchase, you need to contact the Xbox support ^AH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
If the content that was bought before better together is not listed among those that have a license restriction, please contact the Xbox support for the missing content on your Xbox live account^AH
If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^AH
For assistance with your Xbox live account, please go to support.xbox.com/browse/my-a… ^DS
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Info can be found here: minecraft.net/en-us/article/… under "Which DLC content will transfer over from Minecraft: Xbox One Edition?" ^DS
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Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^DS
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS