Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
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Replying to @TheReaper1227
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Replying to @D_Unexpected198
For technical help, please visit help.mojang.com/customer/por…. ^AH
Replying to @dlukehutton
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Replying to @rickeh82
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
It's not available, please note that third-party services may not have the correct information ^AH
1
Replying to @MistaLegacy_
I'm sorry but it cannot be downgraded, does it close during the startup or when you open a world? ^AH
1
Replying to @Azurainheart
Thank you for providing this information. ^AH
Replying to @Mr_ikurach
For technical help, please visit help.mojang.com/customer/por…. ^AH
1
Replying to @SarahJBettison
For information about the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^AH
Replying to @soar_bason
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Replying to @malcolmsheridan
Everything seem to be in order.Please contact us at help.mojang.com/customer/por…, so that we can look into your case further^AH
2
Replying to @e115cd1d0d0240b
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
You should still be able to play them, are you unable to open the game on those versions? Any error messages we can look into? ^AH
Replying to @MattRumble06
Please visit help.mojang.com/customer/por… to see if you can find a related bug report/register yours so the developers can see^AH
1
I'm sorry but we don't change the username of paid accounts to unlock it for others. ^AH
Replying to @ComicGaming0
Please try to reinstall your game, make sure to save your save files, and update your Java help.mojang.com/customer/por… ^AH
1
For help with purchasing issues, please visit help.mojang.com/customer/por… ^AH
Replying to @Chewgli @TraceyCowell
I'm sorry but all save files are stored locally on your device unless you used Realms to host the file. ^AH
Replying to @ryaya10
The account system has not changed. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Replying to @SEEGSON17
I'm sorry to hear that! Seems like there's a problem right now: bugs.mojang.com/browse/MCPE-… You'll find help on that page. ^AH
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