Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @joe69030471
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
Replying to @wjlaughlin
I'm sorry to hear that, are they using the Xbox live accounts for the game? Are they on the same network? ^AH
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Sadly not. You get an email if the account credentials and secuerity is changed. The password is used for the username change^AH
Replying to @Woshmistro
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
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Replying to @snesnescube64
I'm sorry to hear what, what Multiplayer options are you trying to use when this issue occurs? ^AH
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I'm sorry. We value our Apple TV community and aim to give them the best Minecraft experience possible. However, at this time, we don’t have any plans or updates to share ^AH
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Replying to @KrankitStudios
You can make a JIRA account on the website,then choose the Edition for the bug. Is there a bug report already of this?^AH
Replying to @shittyunderware
It can take a few hours but should not take days. What Edition did you purchase and from what store? ^AH
Replying to @XboxMik29
The Realms are hosted on the latest versions,the Beta is an"unfinished" version so you have to use the regular one for Realms^AH
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Replying to @MarlaCaldwell
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
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Replying to @Dargo94
We have an article regarding the different multiplayer options, please see help.mojang.com/customer/por… ^AH
Replying to @ethans2014
Sadly we don't have phone support, Please contact us at help.mojang.com/customer/por…, so that we can look into your case further ^AH
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Replying to @web_joeyvd
I'm sorry to hear that, could you send me the case number so I can look into it? ^AH
Replying to @EB4EnderBlaze
For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^AH
Replying to @dankennedyrbx
Sadly you have to wait 30 days before you can change the username again ^AH
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Replying to @LucyinBoston
For technical help, please visit help.mojang.com/customer/por…. ^AH
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@_gogoat_ Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Replying to @CrisantiAva
I'd advise you to wait 24 hours. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Replying to @APxGrim
If you have a paid account the update will be received for free when its released. Please see minecraft.net/en-us/article/… ^AH
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