Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Our help center is mainly for Minecraft Java Edition. Xbox support can help with issues on Xbox consoles. ^DS
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Replying to @randystiles
Which device are you playing on? Which app/store was it purchased in? ^DS
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Sorry to hear about your problem. For technical help, please visit help.mojang.com/customer/por…. ^DS
Replying to @birdman12078
Hi. Have you updated to the new better together update minecraft.net/en-us/article/… ? Issue still persist on that version? ^DS
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Replying to @LoganConAQ
Hello. It has been deactivated because of GDPR. We don't know when or if this functionality will be re-added. ^DS
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Replying to @ProudPunk4936
Hi. Help with joining/leaving the beta can be found at: minecraft.net/en-us/article/…. It's a setting in the Xbox Insider Hub app. ^D
Hi. Users who purchased Minecraft Java Edition will always get to keep their account, even if they don't play or login. ^DS
Replying to @Stevenarget2
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
Replying to @_Jordeee_
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
2
Replying to @StickyRozay
Hi. Please contact us at help.mojang.com/customer/por…, so that we can assist you with any account issues. ^RR
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Replying to @lucasmaxi10
Hi. For mod questions, please visit help.mojang.com/customer/por… or contact the mod's developer. ^RR
Replying to @woodyjoh21
Hi. Sorry to hear that. If you need help to reset your security questions, please contact us at help.mojang.com/customer/por… ^RR
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
@___AUG___ Hi. The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^RR
Replying to @2004nico86
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
Replying to @BlackPrinceYT_
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
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Replying to @darkmoon2552
Hi. The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^RR
Replying to @C_Marie_1604
Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^RR
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
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