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Redmond, WA
Joined January 2013
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Replying to @7he404guy
Please visit minecraft.gamepedia.com/Opti… for help with this. For further technical help, please visit help.mojang.com/customer/por…. ^DS
We can't help with specific accounts through twitter. Please contact us at help.mojang.com/customer/por…. ^DS
Replying to @sicklessz
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^DS
1
Replying to @Damian1234142
For technical or in-game help, please visit help.mojang.com/customer/por…. ^DS
Replying to @4BOYS_3LETTERS
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Replying to @DeadDuckStudios
Hi. For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^DS
1
Sorry to hear about your problem. For technical help, please visit help.mojang.com/customer/por…. ^DS
Replying to @AddServer7
We try to reply as soon as possible. But there are others who emailed before you. Thank you for your patience. ^DS
Replying to @CGFIndies
The Mojang account system is completely separate from Microsoft accounts. I can't answer for Microsoft in this issue. ^DS
1
There are numerous payment methods and possible scenarios for purchase issues. It's not possible for us to tell unfortunately. ^DS
Hi. Thank you for submitting the bug. If you have any further questions, please feel free to reach out to us again. ^RR
Replying to @oliveiraa_lipe
Hi. As before, I'm afraid we're unable to disclose any information regarding this matter. ^RR
1
Replying to @AddServer7
Hi. Thanks for reaching out to us. We will get back to you as soon as we can. ^RR
1
If the issue persists, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Replying to @MCRSPRO
Hi. If you're still having the same issue, please contact us at help.mojang.com/customer/por…, so that we can help you further. ^RR
Ok. For help with purchasing issues, please visit help.mojang.com/customer/por… ^DS
Replying to @Yu__Geng
Please make sure that you are online with the app store account that was used for the purchase ^AH
Replying to @GuuihCP
We do not assist with username changes or gaining desirable usernames. ^JH
Replying to @GuuihCP
Players can change their name every 30 days. Previous usernames are held for an additional week after that. ^JH