Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @jamieaqua61
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @_lousheppard_
Sorry to hear. If you think you've found a bug, visit help.mojang.com/customer/por… and report it so the developers can see. ^JH
If you still need help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
Replying to @GrayTemples
I would suggest contacting Xbox Support to see if they can assist with locating the worlds. ^JH
Replying to @GrayTemples
I am sorry to hear this. Unfortunately, we are limited to the help we can provide with this type of issue. ^JH
Players can change their name every 30 days. Previous usernames are held for an additional week after that. ^JH
I am sorry to hear this, however, we do not assist with username changes. ^JH
Replying to @Adamantiter
Sorry to hear this. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
If you need further help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @ItsAndyGP
If you still need help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @ItsAndyGP
Sorry to hear this. For help with purchasing issues, please visit help.mojang.com/customer/por… ^JH
If you have sent in a support ticket, then for this account issue you should email the support agent handling your case. ^JH
Replying to @corbent9w2
If you still require help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @corbent9w2
As mentioned, please visit help.mojang.com/customer/por… for more information in regards to this issue. ^JH
Replying to @NutellaToddy
If it is a license issue, then for questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^JH
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Replying to @colinowg
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Replying to @born8BIT
Great, Glad to hear the issue is resolved. Enjoy the new version of the game! ^JH
Replying to @ow_edgey
You should still send in a support ticket even if you cannot locate the transaction ID. Provide as much info as you can. ^JH