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Mojang Support
@MojangSupport
Problems with Minecraft ? Visit us at
help.minecraft.net
Redmond, WA
help.minecraft.net
Joined January 2013
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Mojang Support
@MojangSupport
24 Jun 2018
Purchases in the MarketPlace carries over to the other Bedrock Editions, if available, through the Xbox live account ^AH
Mojang Support
@MojangSupport
24 Jun 2018
Please make sure that you are using the same Xbox live account in the stores, try to relog into the console ^AH
Mojang Support
@MojangSupport
24 Jun 2018
Replying to
@VictorGra84
I'm sorry but we need them to contact us,we cannot do this on Instagram.They can also email us at
help.mojang.com/customer/por…
^AH
Mojang Support
@MojangSupport
24 Jun 2018
Replying to
@BestTube_YT
I'm sorry to hear that. Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
1
1
Mojang Support
@MojangSupport
24 Jun 2018
Replying to
@morganTsmith7
Does the window for entering the login information appear? Are there any error messages? ^AH
1
Mojang Support
@MojangSupport
24 Jun 2018
Replying to
@MrEel8
You need to register the license before you can use it offline, you seem to have lost the authnetication so you had to redo it^AH
1
1
Mojang Support
@MojangSupport
24 Jun 2018
Replying to
@Smurgen
Does it appear in the store at all? Some packs might be restricted to certain devices due to license restrictions ^AH
1
Mojang Support
@MojangSupport
24 Jun 2018
Replying to
@rockhugers
Sadly no. ^AH
1
1
Mojang Support
@MojangSupport
24 Jun 2018
Replying to
@ryan23047307
If it happens when the world is in singleplayer it sounds like the world is the issue. Is it a big file with large farms?^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@mb2023
Locally saved files are on the phone and needs to be moved over, if you are using online services, such as Realms, they can
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@IrvinTovarYT
If you think you've found a bug, please visit
help.mojang.com/customer/por…
and report it so that the developers can see. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@criis1144
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@Hellson006
If you think you've found a bug, please visit
help.mojang.com/customer/por…
and report it so that the developers can see. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@jjpeanasky
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@VictorSegundo14
The problem you've described sounds like a temporary issue (
help.mojang.com/customer/por…
). Please try again later. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@rockhugers
Hi, our main office is located in Sweden. ^AH
1
1
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@Sammycosa
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@skilarbabcock74
If you'd like to submit a suggestion, please visit
help.mojang.com/customer/por…
^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@EArapcic
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
2
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