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Mojang Support
@MojangSupport
Problems with Minecraft ? Visit us at
help.minecraft.net
Redmond, WA
help.minecraft.net
Joined January 2013
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Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@HaydnPlayz
The problem you've described sounds like a temporary issue (
help.mojang.com/customer/por…
). Please try again later. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@VenomGunnerRips
You can sadly not use the PC Java Maps but Bedrock maps can be transferred through Realms ^AH
1
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@xFlameMLGz
Please try to reset your password, have you recieved any emails from us? ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@CyberFantome
Please make sure that you are not using any VPN, mods or that your firewall/antivirus is blocking Minecraft. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@ithealisx
You might have to wait 24 hours which is also suggested on the help article. Make sure that you are not using any VPN ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@justapoorboyo
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@skaillaesthetic
For technical help, please visit
help.mojang.com/customer/por…
. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
If you think you've found a bug, please visit
help.mojang.com/customer/por…
and report it so that the developers can see. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@gustavotristan1
you can use the Local Network mode. Select Y on your controller from the main menu Select Local Network Mode ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@TweetingGS
Please wait for the support agent to reply to your email ^AH
1
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@Delmundo691
Please make sure that you have a strong connection and that the infomration is correct. Are you reacing the login window?^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@PinkyIncubator
If you you wish to have 5 different users online at the same time, you need to purchase 5 profiles^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@Djthis76
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@morganTsmith7
I'm sorry to hear that. Are you able to open the login window? Are you using a child or adults account? ^AH
1
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@Orlando49128461
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@05gi02el031
The country of your location has the age of consent set to be over 15. Please contact us at
help.mojang.com/customer/por…
^AH
Mojang Support
@MojangSupport
23 Jun 2018
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@BillMcBride3
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@pais1305
Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^AH
Mojang Support
@MojangSupport
23 Jun 2018
Replying to
@MrEel8
And that you have a strong internet connection when you first open the application ^AH
1
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