Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Filter
Exclude
Time range
-
Near
Replying to @MrEel8
Please make sure that you are logged into the same Google Store account that it was purchased with^AH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
Replying to @Adam_Roman
Please make sure that you are logged into the same Xbox live account in the store, you might need to log out and log back in^AH
Replying to @Peichaaa
If you have changed the gamertag, please try to reinstall the game ^AH
1
I'm sorry to hear that! Are you using an Xbox live account? If so, an adult or a child's account? ^AH
Replying to @daedalus304
Make sure that you are logged into the same Play Store account that was used to make the purchase when you open the app^AH
1
1
Replying to @joaojotta
Hi, you would need one for each account.If you are using a Pc you can get the Pc Java Edition which includes a Win10 GiftCode^AH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
Replying to @_Devu__
I'm sorry but we cannot assist with modifications outside the official game, please visit help.mojang.com/customer/por… ^AH
Replying to @ShiggyNeo
Hi! All contact available for that device is unlocked in the Minecraft Store as long as you are using the same Xbox live account
1
@LisinskiGaming If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
Replying to @oofyeeto
I'm sorry to hear that! Are you using an Xbox live account to connect? Are you using a stable internet connection? ^AH
1
4
Replying to @Oniteraa
For technical help, please visit help.mojang.com/customer/por…. ^AH
Replying to @PekaPekaYT
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^AH
Replying to @danmaxis
You can download the new version from the store if you already have the previous one. ^AH
1
I'm sorry to hear that! Are you trying to connect with an Xbox live account or is this when you open the game? ^AH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
1
3
Replying to @jimmyduckegg
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^AH
Replying to @andyestuardo104
All available info on game updates can be found at help.mojang.com/customer/por… ^AH