Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^EA
To find what you're looking for, please visit help.mojang.com/customer/por…. ^EA
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^EA
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^EA
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^EA
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^EA
@contact_raven
I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^DS
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Provide your case number and I can take a further look. We are limited to the technical support we can provide, however. ^JH
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If you believe that not to be the case, please contact us at help.mojang.com/customer/por…, providing some screenshots. ^JH
In that case, please contact us at help.mojang.com/customer/por…, providing a screenshot of the full image of the card and PIN. ^JH
If you still need assistance, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
Please be aware, that you would need to be logged in to your Xbox Live account in order to purchase and play Realms. ^JH
Unfortunately, your screenshots do not show any error messages so it is difficult to say what issue you are having. ^JH
There is no set release date, but continue to follow minecraft.net for any information that may be announced. ^JH
If you still need assistance, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH