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Mojang Support
@MojangSupport
Problems with Minecraft ? Visit us at
help.minecraft.net
Redmond, WA
help.minecraft.net
Joined January 2013
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Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@2mlg4uelliott
In that case, please contact us at
help.mojang.com/customer/por…
, providing as much information as you can. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
@Zeldz73021
This username is no longer available. Also, we do not assist with gaining desirable usernames. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@BrianCabreraaa
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@paefird
If you think you've found a bug, please visit
help.mojang.com/customer/por…
and report it so that the developers can see. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@paefird
Sorry to hear this. For technical help, please visit
help.mojang.com/customer/por…
. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@marjoskil75
Sorry to hear about the issue. For help with purchasing issues, please visit
help.mojang.com/customer/por…
^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@sydlovem
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@HashitoXD
Thanks for providing the case number. My colleague is looking in to the issue and should reply to your today. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
For further support with this issue, contact us at
help.mojang.com/customer/por…
, providing as much information as you can. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@rick18102
Are you able to visit your device's app store to see if you are able to update your game there? ^JH
Mojang Support
@MojangSupport
23 Apr 2018
@Jacy2244
I'm sorry to hear that. For help with purchasing issues, please visit
help.mojang.com/customer/por…
^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@Hellrazed
If you still need help, however, please contact us at
help.mojang.com/customer/por…
, providing as much information as you can. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@Hellrazed
The 12 days of Christmas DLC were only available for free during Christmas. ^JH
1
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@nuxx1876
We try to reply as soon as possible. For more info, please see
help.mojang.com/customer/en/…
. Thanks for your patience. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@oursh_luan
If you still need help, please contact us at
help.mojang.com/customer/por…
, providing as much information as you can. ^JH
Mojang Support
@MojangSupport
23 Apr 2018
Replying to
@oursh_luan
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^JH
Mojang Support
@MojangSupport
22 Apr 2018
Your account is not registered to this email. Please try another email or contact us at
help.mojang.com/customer/por…
Mojang Support
@MojangSupport
22 Apr 2018
We cannot give out the email here so you need to use the email support if you are unsure of the email of the account ^AH
Mojang Support
@MojangSupport
22 Apr 2018
What email are you using for the account? ^AH
Mojang Support
@MojangSupport
22 Apr 2018
Replying to
@azutreo
Please wait 30 days before you use the email that was previously registered on the account for a new one^AH
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