Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Thanks for providing this. The case looks fairly recent but we will be sure to reply as soon as possible. ^JH
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Sure, we will be sure to look into the issue for you. We may need to ask further questions without the transaction ID. ^JH
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Well,you should have received a reply. Please provide your case number so I can look into this. ^JH
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This support channel is limited to accounts and billing. For technical help, please visit help.mojang.com/customer/por…. ^JH
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If you'd like to report a server that violates the Commercial Use Guidelines, please visit help.mojang.com/customer/por… ^JH
Yes, this should be possible. For help with purchasing issues, please visit help.mojang.com/customer/por… ^JH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
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Sorry to hear about this. For technical help, please visit help.mojang.com/customer/por…. ^JH
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If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
Sorry to hear that. Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
If you still need help, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
I'm sorry to hear this. For information about the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^JH
You would need to purchase this. Owners of the Java Edition can claim a free copy of Minecraft for Windows 10, however. ^JH
Sorry to hear that. For help with purchasing issues, please visit help.mojang.com/customer/por… ^JH
Sorry to hear that. If you think you've found a bug, visit help.mojang.com/customer/por… and report it for the developers to see ^JH
If you still need help, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^JH
Sorry to hear that. For help with purchasing issues, please visit help.mojang.com/customer/por… ^JH
I'm sorry to hear that. For info and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^JH