Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I believe this was a temporary issue and should be resolved. If you think you've found a bug, please visit https://help.mojan
We do not have phone support. Please advise me of your support ticket number and we can look further into the issue. ^JH
If you wish to request a refund, then for iOS devices, this would need to be requested from your app store. ^JH
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If you are not updated to version 1.2.15 you may want to see if you can do this manually through your app store. ^JH
For information in regards to the update that should have solved this issue. Please visit feedback.minecraft.net/knowl… ^JH
If you need further help, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
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Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
Sorry to hear this. If the issue is persisting, please try logging out and back into the game launcher. ^JH
For further support, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
For technical help, please visit help.mojang.com/customer/por…. ^JH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
I am sorry to hear this. For information about the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^J
If you need further help, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
If you are unable to solve an account issue yourself, then for assistance, you would need to send in a support ticket. ^JH
I am not sure I understand your issue. We are limited to what account support we can provide over Twitter. ^JH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
If you still need assistance, however, please contact us at help.mojang.com/customer/por… and advise me of your ticket number. ^JH
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For more information in regards to this update, please visit feedback.minecraft.net/knowl… ^JH