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Redmond, WA
Joined January 2013
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Replying to @indyEnglishman
Sorry to hear about the issue. For information about the Marketplace, see the Marketplace FAQ at support.xbox.com/en-GB/games… ^JH
Replying to @SAO_Jazztapp
Hi, For technical help, please visit help.mojang.com/customer/por…. ^CB
1
Replying to @Mateusz80864871
Hi, Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^CB
Replying to @iI_Natsue_Ii
Hi, that would likely be because they violate our terms of use, help.mojang.com/customer/por… ^CB
Replying to @loribond
Further updates to the issue will be made on that page. Apologies for any inconvenience in the meantime! ^DS
Replying to @loribond
This is a different bug. Helen's pinned comment was posted two days ago. The team is working to get a fix out ASAP. ^DS
Replying to @jurre_cottyn
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^DS
Replying to @ross_on_twittle
Please try logging out and back into the game launcher. ^DS
1
Replying to @jamesdicky2
Hi. We can't help with specific accounts through twitter. Please contact us at help.mojang.com/customer/por…. ^DS
Replying to @Ellwebb32
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
It's a bug, see bugs.mojang.com/browse/MCPE-…. They're working on a fix. ^DS
Replying to @dang_chon
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
Replying to @peachedmangocat
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Replying to @peachedmangocat
Sorry to hear about your problem. For technical help, please visit help.mojang.com/customer/por…. ^DS
Replying to @loribond
Sorry to hear that. It's a bug that's been reported at: bugs.mojang.com/browse/MCPE-…. They're working on a fix. ^DS
1
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
If you want to leave the Beta, please see instructions at: minecraft.net/en-us/article/… ^DS
Please contact us at help.mojang.com/customer/por…, and we'll look into it. Please provide a copy of your receipt. ^DS
1
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
Replying to @Kittykat8311
It's hard for us to know too! I would suggest trying to make the purchase on a mobile connection (no Wifi). ^DS