nitter
Mojang Support
@MojangSupport
Problems with Minecraft ? Visit us at
help.minecraft.net
Redmond, WA
help.minecraft.net
Joined January 2013
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Mojang Support
@MojangSupport
10 Apr 2018
Replying to
@indyEnglishman
Sorry to hear about the issue. For information about the Marketplace, see the Marketplace FAQ at
support.xbox.com/en-GB/games…
^JH
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@SAO_Jazztapp
Hi, For technical help, please visit
help.mojang.com/customer/por…
. ^CB
1
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@Mateusz80864871
Hi, Please contact us at
help.mojang.com/customer/por…
, providing as much information as you can. ^CB
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@iI_Natsue_Ii
Hi, that would likely be because they violate our terms of use,
help.mojang.com/customer/por…
^CB
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@loribond
Further updates to the issue will be made on that page. Apologies for any inconvenience in the meantime! ^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@loribond
This is a different bug. Helen's pinned comment was posted two days ago. The team is working to get a fix out ASAP. ^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@jurre_cottyn
Please contact us at
help.mojang.com/customer/por…
, providing as much information as you can. ^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@ross_on_twittle
Please try logging out and back into the game launcher. ^DS
1
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@jamesdicky2
Hi. We can't help with specific accounts through twitter. Please contact us at
help.mojang.com/customer/por…
. ^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@Ellwebb32
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^DS
Mojang Support
@MojangSupport
9 Apr 2018
It's a bug, see
bugs.mojang.com/browse/MCPE-…
. They're working on a fix. ^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@dang_chon
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@peachedmangocat
If you think you've found a bug, please visit
help.mojang.com/customer/por…
and report it so that the developers can see. ^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@peachedmangocat
Sorry to hear about your problem. For technical help, please visit
help.mojang.com/customer/por…
. ^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@loribond
Sorry to hear that. It's a bug that's been reported at:
bugs.mojang.com/browse/MCPE-…
. They're working on a fix. ^DS
1
Mojang Support
@MojangSupport
9 Apr 2018
If you think you've found a bug, please visit
help.mojang.com/customer/por…
and report it so that the developers can see. ^DS
Mojang Support
@MojangSupport
9 Apr 2018
If you want to leave the Beta, please see instructions at:
minecraft.net/en-us/article/…
^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@LaReparatrice
@LeReparateur
Please contact us at
help.mojang.com/customer/por…
, and we'll look into it. Please provide a copy of your receipt. ^DS
1
Mojang Support
@MojangSupport
9 Apr 2018
I'm sorry to hear that. For help with account issues, please visit
help.mojang.com/customer/en/…
^DS
Mojang Support
@MojangSupport
9 Apr 2018
Replying to
@Kittykat8311
It's hard for us to know too! I would suggest trying to make the purchase on a mobile connection (no Wifi). ^DS
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