Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
I'm sorry to hear that, are you able to log into the account on the Mojang website and minecraft.net? ^AH
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For questions and help with Xbox live accounts please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^AH
For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^AH
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I'm sorry, there is currently an issue with marketplace purchases for ios users, we hope to resolve this as soon as possible^AH
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For technical help, please visit help.mojang.com/customer/por…. ^AH
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For information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^AH
The name can be changed by clicking "Change" at account.mojang.com if you are using the PC Java Edition ^AH
You can request an email change by passing your security challenge at account.mojang.com/changeema…. ^AH
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The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
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I'm sorry to hear that! What device are you using? Was an Xbox live account used for the purchase? ^AH
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I'm sorry to hear that, what Edition and device are you using? Are you using an Xbox live account? ^AH
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For technical help, please visit help.mojang.com/customer/por…. ^AH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
We are currently working on an issue with iOS users purchases not showing up, we hope it will be back soon. Thank you ^AH
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH