Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
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Sadly yes, the Pc Java Edition is built in Java and cannot be used with the Bedrock Editions which are made in C++ ^AH
Please reply to the email if there was a misunderstanding with the issue and it has not been resolved ^AH
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Please make sure that you are not using any VPN, mods or that your firewall/antivirus is blocking Minecraft ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Hi, both OS's can use the PC Java Edition to play together through Realms, servers or LANs. What Edition did you buy?^AH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
The Pc Java Editions users receive a free Windows 10 Edition gift code which is a part of the Bedrock Editions ^AH
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
What Editions are her friends using? The Bedrock Editions are the only ones that can use cross-platform multiplayer ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
@Tlozap For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^AH
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^AH
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@AnthonyHechava1 For technical help, please visit help.mojang.com/customer/por…. ^AH
For information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^AH