Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you do not have the transaction ID, then you should advise the agent of this and provide as much information as you can. ^JH
If they are the original owner of the account, they should contact us again with as much info as they are able to provide. ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Sorry to hear For questions about Minecraft on Xbox consoles, visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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Once you have opened a support ticket, please also provide me with your case number and I can look further into the issue. ^JH
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
@StudioVulcan I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Bear aware that without the transaction ID, we still need to verify your ownership, in order to assist you further. ^JH
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If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
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If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
We have reached out to them, but they can contact us at help.mojang.com/customer/por… for further assistance. ^JH
For more questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^JH
Players can change their name every 30 days. Previous usernames are held for an additional week after that. ^JH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
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@Zongch How can we assist you? If you'd like to submit a suggestion or place feedback, please visit help.mojang.com/customer/por… ^JH
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