Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please provide your case number and I can look further into the issue to see if anything else can be done. ^JH
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For further support, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
@HackingFelix We are currently dealing with a large backlog, but will reply as soon as we can. Thanks for your patience. ^JH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
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In that case, contact us at help.mojang.com/customer/por…, with as much info as you can including your SR number from Xbox. ^JH
Yes, that email looks to be an official email from us. If you have further concerns contact us at help.mojang.com/customer/por…. ^JH
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I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Players can change their name every 30 days. Previous usernames are held for an additional week after that. ^JH
As servers are run by their administrators and not by Mojang, you will need to contact the server's administrators. ^JH
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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Sorry for my colleagues confusion. For information and help with Minecraft: Story Mode, visit telltalegames.com/minecrafts… ^JH
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Players can change their name every 30 days. Previous usernames are held for an additional week after that. ^JH
Sorry to hear. For questions about Minecraft on Xbox consoles, visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
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