Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^JH
If you need further help, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
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@rrobbins0216 Sorry to hear that. Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
For information about the Marketplace, please see the Marketplace FAQ at support.xbox.com/en-GB/games… ^JH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^JH
However, all available info on game updates can be found at help.mojang.com/customer/por… ^JH
You should not need to wait two months, however. Please provide your case number and I can look into the issue. ^JH
As my colleague has mentioned. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. ^JH
That is correct. For more information in regards to this, please visit minecraft.net/en-us/article/…. ^JH
This may be the case. You should always receive a case number. I would recommend sending another ticket. ^JH
Are you able to provide me with your case number you were given so I can look into your issue? ^JH
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can including screenshots. ^JH
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To learn how to find out where Minecraft files are stored, please visit help.mojang.com/customer/por… ^JH
You'll need to contact Xbox Support for assistance. Visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
Players can change their name every 30 days. Mojang Support does not typically change usernames for players. ^JH
Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^JH
If you need further help, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH