Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
If you need further help, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
1
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^JH
@KhanArkaa In that case, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
This issue should now be resolved and you should be able to redeem your code. Thanks for your patience! ^JH
You would need to reply to the email our support agent sent for more assistance with this issue. ^JH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
1
In this case, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
Can I ask what service (i.e servers or Realms?) you are attempting to connect to when this error message occurs? ^JH
1
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Any info on game updates can be found at help.mojang.com/customer/por…. This support channel is limited to mostly accounts and billing ^JH
In that case, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
For questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
For technical help, please visit help.mojang.com/customer/por…. ^JH