Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @DannyNguyenFTW
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^DS
Replying to @kingkenothunder
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Replying to @lonecelestial
Hi. Which device is on? Java Edition Realm or Minecraft on a mobile device? ^DS
1
Replying to @Kingzrturtles
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Hi. It's a technical limitation. So we decided to just make it so that Java Edition users get Win 10 codes free. ^DS
Replying to @skyxuna
Sorry to hear about your problem. Please go to support.xbox.com/en-GB/games… for help. ^DS
1
Do you need help with your Mojang account? For Java Edition, then pls contact us at: help.mojang.com/customer/por… ^DS
Replying to @ruspoker
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^DS
Replying to @feggetttlelllll
Hi. The support agent who handled your case will normally reply back to you the next business day (Mon-Fri). ^DS
Replying to @bongkongcho
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^DS
Replying to @RoyCadge
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Replying to @RoyCadge
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^DS
We can only refund purchases made in the last 15 days: help.mojang.com/customer/en/… ^DS
I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^DS
Replying to @angeltube41
Hi. If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^DS
Sorry to hear about your problem. For help with purchasing issues, please visit help.mojang.com/customer/por… ^DS
Replying to @JoshJMM
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
Replying to @JoshJMM
Sorry to hear about your problem. For technical help, please visit help.mojang.com/customer/por…. ^DS
Replying to @GentlemensGames
For further assistance with leaving the Beta, you should contact Xbox Support at nitter.vloup.ch/xboxsupport or http://support.