Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @NotCyclical
Hi, you don't need to do anything, we will reply or close it as we get to it. ^CB
Hi, if you believe that a crime has been commited, please contact law enforcement to file a report. ^CB
We are limited to the account support we can provide via Twitter. We would need you to send in a support ticket for help. ^JH
Replying to @iainlewis11
I'm sorry to hear that. Please look into other payment options such as PayPal. ^DS
Replying to @SpaceNerden
Hi. If you buy Minecraft Java Edition from minecraft.net/store/ you'll get a free copy of Minecraft for Windows 10. ^DS
Replying to @iainlewis11
I'm sorry to hear about your problems. For help with purchasing issues, please visit help.mojang.com/customer/por… ^DS
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Replying to @web_joeyvd
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
Replying to @butterfly_cntrl
That link should confirm that if you buy the Switch Edition, you will actually get to digitally upgrade for free. ^JH
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Replying to @butterfly_cntrl
Sorry for the delay in replying to you. Please visit news.xbox.com/en-us/2018/05/… for more information. ^JH
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Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
In that case, you should open a new ticket as there may have been a technical issue with your first one reaching us. ^JH
Hi. For information and help with skins, please see our help article at help.mojang.com/customer/por… ^DS
Replying to @MarkoDeLange1
For questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^EA
All available info on game updates can be found at help.mojang.com/customer/por… ^EA
Replying to @ConnRuu
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^EA
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Replying to @skill_playzmc
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^EA
We're unable to help you further regarding this issue over twitter. Please contact us at help.mojang.com/customer/por… ^EA
Replying to @MimikyuMom
Pleae try a different browser or device. ^EA
Replying to @ApolloGTW
To find what you're looking for, please visit help.mojang.com/customer/por…. ^EA