Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @jonn_y_
In that case, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
More information can also be found at minecraft.net/en-us/article/… ^JH
All available info on game updates can be found at help.mojang.com/customer/por… ^JH
@CBRamirez818 Unfortunately, I do not have any news for this. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
Replying to @Crystal20200052
Sorry to hear this. Please try logging out and back into the game launcher. ^JH
Replying to @Crystal20200052
If you still need help, Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @BTNGaming
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^JH
Replying to @DK65164620
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @kombo_karl
I believe the fix for this may be going live over the next 24 hours. If the issue is still occurring tomorrow, let us know. ^JH
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Replying to @jazper_ruedas
You may need to restart the application for any file store option to refresh correctly under the storage tab. ^JH
Replying to @jazper_ruedas
In the storage tab (under settings) you can also see the worlds that have been stored with your storage option. ^JH
Replying to @jazper_ruedas
There are two file store options under the profile settings. This is where the worlds would be stored. ^JH
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Replying to @itsnemesistw
No, we do not assist with gaining desirable usernames. ^JH
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Replying to @PKMN03_Streams
You will not need to purchase this new edition. You will be prompted to go to the eshop to get the new version for free. ^JH
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Replying to @Rockumus_N9ne
Sorry to hear that. However, you will still need to contact Xbox Support for further assistance with this. ^JH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
@KaosAF_ If you still need help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
@KaosAF_ I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Replying to @gildotdev
Please use an email address corresponding with your organization and please include your IP information. ^JH
Replying to @gildotdev
This issue is more than likely caused by two many users on the same network. Please contact us at help.mojang.com/customer/por…. ^JH