Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm sorry to hear that. Please make sure that they have not registered to the Beta version and try to re-install the app ^AH
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The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
If multiple failed attempts to log in are made you might have to wait 24 hours before the account can be authenticated again ^AH
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
For questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^AH
Please delete this sensitive account information and contact us at help.mojang.com/customer/por… so that we can look into it further. ^AH
Our email is [@]mojang.com we do not have a Mojang.[eu] email. Could you send an image of this? ^AH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
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They're working a fix nitter.vloup.ch/novabarlow/statu…. Thank you for your patience. ^DS
BTW, the fix for the feedback.minecraft.net log in issue discovered late last week is scheduled go live before end of day Wednesday this week. Thanks for your patience and all your data to get this resolved.
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For further tech help visit: help.mojang.com/customer/por… & minecraftirc.net/minecrafthe… ^DS
Hi. Unfortunately not. Pls contact Xbox support to get a refund, then purchase at minecraft.net/store to get both versions. ^DS
If you believe that your account has been compromised, please visit: help.mojang.com/customer/por… ^DS
All available info on game updates can be found at help.mojang.com/customer/por… ^DS
Hi. Please try to re-install the game: help.mojang.com/customer/por… ^DS
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
Sorry to hear about your problem.
For technical help, please visit help.mojang.com/customer/por…. ^DS
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There is a queue of emails, I'm afraid you will have to wait: help.mojang.com/customer/por… ^DS