Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
  • Following 100
  • Followers 478,561
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Replying to @AvgAndy
Thanks for contacting us! The single player worlds should be stored locally on your son's device. ^JH
2
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Replying to @paulaf328
Are you able to go to your app store and manually update your game? ^JH
2
Replying to @princeofpugs
Sure. How can we assist you? ^JH
1
Replying to @agnl11379
Please also provide screenshots showing what error you are getting when attempting to login to your Xbox Live account. ^JH
Replying to @agnl11379
If Xbox Support were unable to help, then contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @TylerMLand1
In that case, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @mikeshik7
Sorry to hear. If you think you've found a bug, visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
If you still need help, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^JH
Replying to @AtroxHosting
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Replying to @Brandondoxey1
Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^JH
Replying to @F1DrivingZombie
Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^JH
Replying to @EasyCompetition
Thanks, I'll look into it further, although staff do play the game, alot :) Can you confirm what server you were on? ^JH
Replying to @DoggoSama
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Replying to @ClubUnban
This issue should now be solved. Let us know if you need any further help. ^JH
Replying to @jazper_ruedas
For more help, please visit help.mojang.com/customer/por… and for more technical assistance visit help.mojang.com/customer/por…. ^JH
Replying to @jazper_ruedas
I am sorry to hear this. In that case, it may be that your worlds were saved to the application. ^JH
1
Replying to @Viperwolfie
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^JH
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