Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If the issue persists, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^PS
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^PS
Sorry to hear that. Try requesting a reset using all of your previous email accounts and see if you receive a reset email. ^PS
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Make sure to check spam/junk folders. You can also try requesting another reset using a different browser or device. ^PS
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Sorry to hear that. It's possible that it's in use with a different account. Try changing to a different email address ^PS
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Unfortunately, I cannot provide info in regards to future updates, but this can be found at help.mojang.com/customer/por… ^JH
If your issue is in regards to a possible new username, for more info about usernames, visit help.mojang.com/customer/por…. ^JH
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I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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@CrimsonCuttle If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
@CrimsonCuttle Sorry to hear this. Are you able to see if you can re-download the skin packs from the Marketplace? ^JH
Great, we try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
@LilScrubz Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
This could be true if you are on the new version. For any technical help, please visit help.mojang.com/customer/por…. ^JH
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I'm sorry to hear bout the issue with your purchase. For help with purchasing issues, please visit help.mojang.com/customer/por… ^JH
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Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
Thanks for your question. For more information in regards to this, please visit minecraft.net/en-us/article/… ^JH
Also, if you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH