Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Minecraft Java Edition is accessed through the launcher. Minecraft on Windows 10 is accessed through Windows Store ^PS
Replying to @Modradormi
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^PS
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A Windows 10 computer can run both Editions, yes. There's no cross-play between the two however. ^PS
Replying to @wabbIedee
If you're unable to find what you're looking for, I would suggest that you reach out to the server's administrator's. ^PS
Replying to @Modradormi
If you're unable to migrate your account, lease contact us at help.mojang.com/customer/por…, and we will look into it. ^PS
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Replying to @treehousehrror
Unfortunately, we cannot provide contact information for server administrator's. ^PS
Replying to @sanders1307
Sorry to hear that. I would suggest that you contact the server admins for assistance. If it persists, report it as a bug. ^PS
Replying to @Wendy_love
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^PS
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Replying to @muhllzy
Could be. Either that or a router firewall. I would suggest you contact the routers support team for assistance. ^PS
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Replying to @PaulAnthonyMarq
I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^PS
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Replying to @_PotatoeGamez_
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^PS
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Replying to @Bb19Sky
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^PS
Replying to @Nuah1010
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^PS
Replying to @PixsiDust91
Unfortunately, we do not offer phone support. Can you provide a case number so that I can look into the email conversation? ^PS
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Please ask your friend to contact us at help.mojang.com/customer/por…, providing as much information as possible. ^PS
Replying to @_Its_Roach
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^PS
Replying to @IAmNotYe2
For assistance with your Xbox Live account, please go to support.xbox.com/browse/my-a… ^PS
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Replying to @BeastCraft247
:D If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^PS
@Mattpcclinic Secure your account with a strong password as well as security questions. If the issue persists, change account email. ^PS
I would suggest that you contact the mapmaker for this information, see the Marketplace FAQ at support.xbox.com/en-GB/games… ^PS
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