Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @htfrazee37
The problem you've described sounds like it was a temporary issue which is now resolved. ^JH
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Replying to @RollingTheOC
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
Replying to @toy_yuminene
Also, if you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
Replying to @toy_yuminene
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
Replying to @OneBadHombre_
Sorry to hear. For questions about Minecraft on Xbox consoles, visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
Replying to @deathxxxcooler2
For more info in regards to why some DLC content would be currently unavailable, please visit minecraft.net/en-us/article/… ^JH
Replying to @deathxxxcooler2
Sorry to hear this. Are you able to visit the Marketplace to see if you are able to re-download the skin packs? ^JH
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Replying to @OnlyVain_
For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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Replying to @FiretoadTheWiz
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
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Replying to @hayden_dev
Glad to hear the issue was solved. Enjoy the update! ^JH
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Replying to @ZackMcbeth
In that case, please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^JH
Replying to @MightyMouse2099
I would suggest replying to us again, as it may be that we need to ask further questions in regards to the issue. ^JH
Replying to @StellaDane1
We do not provide in-game support. You may want to try the forums with the link previously provided. ^JH
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Replying to @soodaarush
We’re working out some technical issues but hoping to get the update out as soon as we can. Thanks for your patience! ^JH
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Replying to @realkozmic
In that case, please reply to our email providing as much information as you can. ^JH
Replying to @RC_1148
Have you attempted visiting the Marketplace to re-download the skin packs? ^JH
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We can only provide limited support via twitter. However, for possible bugs, you would need to visit the bug tracker ^JH
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Replying to @TheDRKbadger
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
Replying to @LewisHemingway
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH