Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
For information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^AH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
If you are offline, go online and open the game try connecting to a WiFi network and restarting the device ^AH
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I'm sorry but these coins can currently not be earned, they are used as a credit value in the store and needs to be purchased^AH
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Xbox are currently looking into an issue with the Xbox One on disc nitter.vloup.ch/XboxSupport/stat… thank you for your patience^AH
If you own Minecraft on disc, you would not be able to access the new update at this time as this is something 1/2 ^JA
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
Try to reinstall Minecraft. Please visit our help article on how to uninstall Minecraft at help.mojang.com/customer/por… ^AH
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Please make sure you have the latest Java installed java.com/en/download/install…) video card drivers ( help.mojang.com/customer/por… ^AH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AH
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As this is mostly the account and billing support for Mojang accounts, our support here is limited ^AH
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Registering an Xbox live account does not require any extra cost, as long as you don't register for gold membership ^AH
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Then you would need separate Xbox live accounts, For info and help with win10, please visit help.mojang.com/customer/por… ^AH
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The Windows 10 Edition or PC Java Edition?The Pc Java can be used on windows 10 OS.Contact us at help.mojang.com/customer/por… ^AH
For information and help with skins, please see our help article at help.mojang.com/customer/por… ^AH
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