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Redmond, WA
Joined January 2013
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Please contact the Xbox support for help with this issue ^AH
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @rudd1980
Hi, how can we assist you? ^AH
Replying to @wrenvickers
Please make sure that your firewall/Antivirus is not blocking Minecraft and preventing the file from being downloaded ^AH
Please DM us with the case number that you received when you emailed us, it should not have taken this long for a reply! ^AH
Replying to @James___16___
Please contact your app support where you purchased the Skinpacks ^AH
Replying to @meTrIsUh
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @daneomatthew
I'm sorry but you don't receive the Java Edition when purchasing the Win10 Edition^AH
Replying to @llKookie
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @ieqqppqe
For technical help, please visit help.mojang.com/customer/por…. ^AH
Replying to @Dimeinacup
You can find information about Minecraft capes here minecraft.gamepedia.com/Cape ^AH
1
Replying to @teebeuteln
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
Replying to @king_philipptv
Please contact us at help.mojang.com/customer/por…, providing as much information as you can. ^AH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^AH
1
Replying to @Solpuppyslxt
For technical help, please visit help.mojang.com/customer/por…. ^AH
Where did you purchase the code? Please contact us at help.mojang.com/customer/por…, providing as much information as you can^AH
Replying to @rreshiram
For technical help, please visit help.mojang.com/customer/por…. ^AH